Vipal Rubber is a leader in the tyre retreading product segment. Thus, Vipal Machinery combines all the knowledge and experience of the retreader technicians to incorporate customer´s needs into developing their equipment. In addition, all equipment developed by Vipal Machinery have features such as strength, the use of cutting-edge technology, high productivity, technical support and also the possibility of connection with the customer's ERP, in this manner ensuring complete management of the factory floor.
Whenever required, Vipal Rubber technical team is activated. At first the service happens remotely to identify the error, as well as to update the equipment software, ensuring the machine has permanent evolution on this question. If further support is needed , Vipal will send its technicians to resolve the case on site.
Vipal Machinery provides 1-year warranty for parts manufactured by it, and 6 months for commercial items (bearings, skids, retainers, etc.).
Upon purchasing the equipment, Vipal Machinery sends a checklist with the installation requirements. With this checklist, the customer does all the necessary preparation, such as providing a power source, compressed air, exhaust etc., for interconnection in the equipment. After that, Vipal Machinery starts the machine up at the customer´s location, provinding training on safety and operation.